All orders completed will be shipped by the next business day.

As you view your cart, our systems estimate the shipping and handling for all shipping services available to your destination. You can put in your city and zip code and "set" your shipping location while shopping, and you can view the actual Shipping & Handling charges you would be charged each time you view your cart.

Novalife guarantees your satisfaction with our products or we will refund the price of the items you purchased (less shipping and handling costs). Just return the unused portion of the product along with the reason you are unsatisfied with your purchase and we will gladly refund your money.


Payment Types

We accept Visa, Mastercard, American Express, and Discover credit card payments. Currently we do not accept check or money orders.

How can I order Factor4 Weight Control?

You can order our products through our website, or by phone at (888) 870-DIET (3438).

Is it safe to order through

Novalife takes great effort to keep your information safe and secure. We continually enhance our systems to provide a safe and easy shopping experience. Transactions made through this website are encrypted through SSL so that it cannot be read by third parties as it travels over the Internet. We use a safe and established merchant processor,, to process credit card transactions. We do not store any of your credit card information on our servers.

Recurrent Billing

If you choose to receive shipments of our product on a recurring basis, you will be billed on the same recurring basis for the products shipped. For each recurring order you will a confirmation email to the address that you provide. You may cancel recurring shipments through the website or by phone at (888) 870-DIET (3438) at no cost or obligation.